Refund policy

At Trendilo, we aim to ensure that you are satisfied with your purchase. Please read our return and refund policy carefully.

Returns

We accept returns within 7 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons. These will be clearly mentioned on the product page.

Return Process

To initiate a return, please contact us with your order details. Once your request is approved, we will provide instructions for returning the product.

Refunds

After receiving and inspecting the returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed within 5–7 business days to your original payment method.

Late or Missing Refunds

If you haven’t received your refund yet, please first check your bank account or contact your payment provider. If the issue persists, feel free to reach out to us.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with proof (images/videos), and we will resolve the issue promptly.

Contact Information

Email: Trendilo2610@gmail.com
Phone: 7984696397
Address: Ahmedabad, Gujarat